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Noticeboard

Test Results
Please telephone between 12.30pm-1.30pm for the results of any tests you have undergone. The telephone is not so busy at this time and the Reception Staff are more able to assist.

Blood tests take a minimum of 5 days, X-Ray results take between 7-10 days, although some other tests may take longer

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Home Visits
Home visits are available for those who are housebound or too ill to come out. We can see several patients in the surgery in the time it takes to do a home visit. Please phone before 11am for a home visit, indicating the degree of emergency to the Receptionist

Repeat Prescriptions

Please allow 72 hours when asking for a prescription to be sent to a Chemist.

 

EBOLA INFORMATION
If you have returned from GUINEA, LIBERIA or SIERRA LEONE or cared for someone with Ebola in the past 21 days and you have a fever or feel unwell. Please call 111 or the medical centre.
DO NOT COME INTO THE MEDICAL CENTRE
View for more Information...

 

FRIENDS AND FAMILY

 

It is a National Program that we get patient feedback for the service you received at Oakridge Park Medical Centre.

Firstly we would like to use your mobile number to contact you and would be grateful if you could let us have a number to contact you if you have not already done son.

The question we will ask is "How Likely are you to recommend our services to friends and family if they needed similar care or treatment"

You will then be asked how we could improve our services.

If you do not have a mobile please pick up a post card and give us your feedback. (These are on the reception desk)

Thank you for taking part and if you would like to know more about Friends and Family Test , please go to www.fftheath.com

 


Text Messages

We are now able to text patients to confirm your appointment please can you make sure your contact information is correct.

If you do not want us to contact you via this method please let us know and we will adjust our records.


 

 

 

New Online Services

Our new online service has started.  To use the system, click on the boxes below.

To find out more and download the application from Click here

PLEASE NOTE:

IF YOU HAVE MEDICATION THAT IS NOT ON REPEAT, YOU WILL NEED TO COMPLETE A FORM IN THE SURGERY AND REQUEST IT.

IF YOU CAN NOT ORDER YOUR MEDICATION - YOU WILL NEED TO VISIT THE SURGERY.

IF YOU REQUIRE THE SURGERY TO CONTACT YOU, YOU WILL NEED TO CALL 01908 221180 AS WE CANNOT ALWAYS CONTACT YOU DUE TO DEMANDS ON THE SERVICE.

 



 

Patient Participation Group

If you wish to join the PPG, please contact Bob Lark via email, robert.lark@btinternet.com  

 


Zero Tolerance Policy

In line with the NHS zero tolerance guidelines on abuse of patients and staff, this Practice will not tolerate any incidents of violence, aggression and/or rudeness by ANY patients to the Practice Staff and/or patients either physically or verbally.

In the event of a patient being rude to Practice Staff or to other patients within the Surgery, or by patients using threatening and/or abusive language on the telephone, the Practice Manager will be informed by the staff member concerned.  A letter will be dispatched to the patient  informing them if there is another incident that he or she will be removed from the doctor’s list forthwith.  

If patients continue to be abusive within the Practice premises, they will be informed that the Police will be notified and they will be escorted from the premises.  

 

Protected Time Dates  

 

Wednesday 26th November 2014

Thurday 22nd January 2015

Tuesday 24th February 2015

Wednesday 25th March 2015

We will be closed between 12noon and 5pm.  If you need to see a doctor or require advice during this time please contact the new emergency number on 111

 

Test Results are now available between 12.30pm-1.30pm Monday-Friday

 

Please note our website address is  now www.oakridgeparkmedical.nhs.uk.

 

(Site updated 23/10/2014)
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