Welcome to Oakridge Park
Self-care week 13th - 17th November 2017
Take care of yourself so you can look after the important people in your life. You’re never too young or too old to look after yourself
For further information please visit the Milton Keynes CCG webpage on self-care
Flu Clinics 2017
Are you 65 years of age or older?
Do you suffer from:
- Respiratory disease
- Heart disease
- Kidney disease
- Liver disease
- A weak immune system
- Or have you had a stroke?
If the answer to any of these questions is YES, then your doctor recommends that you are protected against influenza.
For more information about Flu vaccine visit the following website Click Here
You can now book On The Day appointments with a GP from 8am online.
To use the system, click on the tab at the top of the page.
If you are not registered for online services to find out more please Click Here or ask Reception.
The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.
The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.
Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website. You can access the report below
Click Here for Report
We belong to the Local collaboration which has accessed funds via the ‘Prime Ministers Challenge Fund’ so to complement the services we provide, we are also able to book our Patients at the Hub Practices below who are all able to view and use our clinical system to see our Patients for routine matters and screening purposes. The sessions are for both GP’s and Practice Nurse Appointments. These give patients more access throughout the week.
The hub practices are:
Central Milton Keynes Medical Centre
Broughton Gate Practice
Wolverton Health Centre
Parkside Medical Centre
The Grove Surgery
Appointments will be available at the following times:
Monday to Friday 07:00 to 08:00
Monday to Friday 18:30 to 20:00
Saturday and Sunday 08:00 to 14:00
As per Government legislation all patients have been allocated with a named GP. At Oakridge Park although you have a named GP you are still free to see any GPs working at the Practice.
Please be advised of your named GP (you can still see ANY GP at the practice)
Patients whose surnames begin with A to LA their named GP is Dr Mahendran.
Patients whose surnames begin with LB to Z their named GP is Dr Ahad.
We have a Nurse Practitioner who can prescribe and deal with the following:
- Coughs / Flu like symptoms
- Chest infections
- Urine infections
- D & V
- Emergency Contraception
- Earache/Sore throats/Sinusitis/Hay Fever
- Minor cuts and bruises
- Skin Rashes
Patients Failing To Attend Appointments
In June 58 patients did not attend appointments that they had booked with one of our Doctors. (3 patients per day)
Patients who fail to attend appointments are depriving others who could have used this appointment.
The practice will now review all patients who fail to attend any appointments, and will place them into monitored groups as a result.
Anyone who fails to attend on more than three occasions will be reviewed and likely removed from the practice list.
If you wish to cancel an appointment, please call reception on 01908 221180, or click here.
Out of Hours
The normal Out of Hours service will be available during surgery closure - NHS 111 for advice 24 hours a day.
Call NHS 111 before going to A&E as you may be offered an emergency appointment in the community and therefore be seen faster.
NHS Friends and Family Test
The Friends and Family Test is a national program used to gain patient feedback of the service you receive at your GP surgery.
It is important to us at Oakridge Park Medical Centre that we know what you think of the surgery and what improvements we can make. Please take a few moments to complete the survey by looking under the 'have your say' heading, or by clicking here.
We are now able to text our patients, so please ensure that your details are up to date. We can then use this to confirm appointments, send reminders and inform you of services relevant to you.
If you do not wish to be contacted by text, please let us know and we can update our records.
Our new online service has started. To use the system, click on the tab at the top of the page. To find out more and download the application form, click here.
If you have medication that is not on repeat, you will need to complete a form in the surgery and request it. If you cannot order your medication online - you will need to visit the surgery.
If you require the surgery to contact you, you will need to call 01908 221180 as we cannot always contact you due to demands on the service.
Patient Participation Group
If you would like to join the PPG please email Ivan Pullen at firstname.lastname@example.org or fill out a form here. Information is available under the 'Have your say' tab. If you would like to be involved but cannot attend the meetings, you can become a virtual member.
In line with the NHS zero tolerance guidelines on abuse of patients and staff; this Practice will not tolerate any incidents of violence, aggression and/or rudeness by ANY patient to the Practice Staff and/or other patients, whether this be physical or verbal abuse. If any such behaviour occurs, the Practice Manager will be informed and the individual will be dealt with accordingly.
On the first occasion a warning will be issued, and if a second incident occurs the culprit will be removed from the doctor's list immediately. If patients continue to be abusive on practice premises the police will be notified and they will be escorted from the premises.
Protected time dates
On the following dates, we will be closed between 1.30pm and 6.30pm. If you need to see a doctor or require advice during this time, please contact NHS 111
- Wednesday 20th September 2017
- Thursday 19th October 2017
- Wednesday 22nd November 2017
- Thursday 25th January 2018
- Wednesday 21st February 2018
- Thursday 22nd March 2018
Test Results are now available between 10.00am-3.00pm Monday-Friday (please note we can only give results to the patient concerned).
(Site updated 10/11/2017)