FLU CLINICS

If you are over 65 years old, have a chronic disease or a Carer please book your flu vaccination now.  The Patient Participation Group Coffee Morning is on Saturday 8th October but we have other appointments available.

We are expecting to be able to offer children's flu vaccinations from the end of September.

Please be aware of your named GP (you can still see ANY GP at the practice)

Patients whose surnames begin with A to LA their named GP is Dr Mahendran.

Patients whose surnames begin with LB to Z their named GP is Dr Ahad.

As per Government legistration all patients have been allocated with a named GP.  At Oakridge Park although you have a named GP you are still free to see any GPs working at the Practice.  

We have a Nurse Practitioner who can prescribe and deal with the following:  

• Coughs / Flu like symptoms
• Chest infections
• Urine infections
• D & V
• Emergency Contraception
• Earache/Sore throats/Sinusitis/Hay Fever
• Minor cuts and bruises
• Skin Rashes

Patients Failing To Attend Appointments

In August 204 patients did not attend appointments that they had booked. (9 patients per day) 

Patients who fail to attend appointments are depriving others who could have used this appointment. 

The practice will now review all patients who fail to attend any appointments, and will place them into monitored groups as a result.

Anyone who fails to attend on more than three occasions will be reviewed and likely removed from the practice list.

If you wish to cancel an appointment, please call reception on 01908 221180, or click here.

Out of Hours

The normal Out of Hours service will be available during surgery closure - NHS 111 for advice 24 hours a day.

Call NHS 111 before going to A&E as you may be offered an emergency appointment in the community and therefore be seen faster.

NHS Friends and Family Test

The Friends and Family Test is a national program used to gain patient feedback of the service you receive at your GP surgery.

It is important to us at Oakridge Park Medical Centre that we know what you think of the surgery and what improvements we can make. Please take a few moments to complete the survey by looking under the 'have your say' heading, or by clicking here.

Text Messages

We are now able to text our patients, so please ensure that your details are up to date. We can then use this to confirm appointments, send reminders and inform you of services relevant to you.

If you do not wish to be contacted by text, please let us know and we can update our records.

Online Services

Our new online service has started. To use the system, click on the tab at the top of the page. To find out more and download the application form, click here.

Please note:

If you have medication that is not on repeat, you will need to complete a form in the surgery and request it. If you cannot order your medication online - you will need to visit the surgery.

If you require the surgery to contact you, you will need to call 01908 221180 as we cannot always contact you due to demands on the service.  

Patient Participation Group

If you would like to join the PPG please email Ivan Pullen at pullen.home@googlemail.com or fill out a form here. Information is available under the 'Have your say' tab. If you would like to be involved but cannot attend the meetings, you can become a virtual member.

In line with the NHS zero tolerance guidelines on abuse of patients and staff; this Practice will not tolerate any incidents of violence, aggression and/or rudeness by ANY patient to the Practice Staff and/or other patients, whether this be physical or verbal abuse. If any such behaviour occurs, the Practice Manager will be informed and the individual will be dealt with accordingly.

On the first occasion a warning will be issued, and if a second incident occurs the culprit will be removed from the doctor's list immediately. If patients continue to be abusive on practice premises the police will be notified and they will be escorted from the premises. 

Protected time dates

On the following dates, we will be closed between 12 noon and 5pm. If you need to see a doctor or require advice during this time, please contact NHS

•       Wednesday 21st September 2016
•       Thursday 20th October 2016
•       Tuesday 22nd November 2016
•       Wednesday 25th January 2017

Test Results are now available between 12.30pm-1.30pm Monday-Friday (please note we can only give results to the patient concerned).