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New Telephone Number

Our telephone number is now 01908 221180


Text Messages

We are now able to text patients to confirm your appointment please can you make sure your contact information is correct.

If you do not want us to contact you via this method please let us know and we will adjust our records.


New Online Services

Our new online service has started.  To use the system, click on the boxes below.

To find out more and download the application from Click here

PLEASE NOTE:

IF YOU HAVE MEDICATION THAT IS NOT ON REPEAT, YOU WILL NEED TO COMPLETE A FORM IN THE SURGERY AND REQUEST IT.

IF YOU CAN NOT ORDER YOUR MEDICATION - YOU WILL NEED TO VISIT THE SURGERY.

IF YOU REQUIRE THE SURGERY TO CONTACT YOU, YOU WILL NEED TO CALL 01908 221180 AS WE CANNOT ALWAYS CONTACT YOU DUE TO DEMANDS ON THE SERVICE.


Patient Participation Group

If you wish to join the PPG, please contact Bob Lark via email, robert.lark@btinternet.com  


Zero Tolerance Policy

In line with the NHS zero tolerance guidelines on abuse of patients and staff, this Practice will not tolerate any incidents of violence, aggression and/or rudeness by ANY patients to the Practice Staff and/or patients either physically or verbally.

In the event of a patient being rude to Practice Staff or to other patients within the Surgery, or by patients using threatening and/or abusive language on the telephone, the Practice Manager will be informed by the staff member concerned.  A letter will be dispatched to the patient  informing them if there is another incident that he or she will be removed from the doctor’s list forthwith.  

If patients continue to be abusive within the Practice premises, they will be informed that the Police will be notified and they will be escorted from the premises.  

 

Protected Time Dates  

Thursday 25th September 2014

Tuesday 21st October 2014

Wednesday 26th November 2014

Thurday 22nd January 2015

Tuesday 24th February 2015

Wednesday 25th March 2015

We will be closed between 12noon and 5pm.  If you need to see a doctor or require advice during this time please contact the new emergency number on 111

 

Test Results are now available between 12.30pm-1.30pm Monday-Friday

 

Please note our website address is  now www.oakridgeparkmedical.nhs.uk.

 

(Site updated 16/09/2014)
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Noticeboard

Test Results
Please telephone between 12.30pm-1.30pm for the results of any tests you have undergone. The telephone is not so busy at this time and the Reception Staff are more able to assist.

Blood tests take a minimum of 5 days, X-Ray results take between 7-10 days, although some other tests may take longer

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Home Visits
Home visits are available for those who are housebound or too ill to come out. We can see several patients in the surgery in the time it takes to do a home visit. Please phone before 11am for a home visit, indicating the degree of emergency to the Receptionist

Repeat Prescriptions

Please allow 72 hours when asking for a prescription to be sent to a Chemist.

 
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